Custom Software Development & Consulting

Your Trusted Partner for Digital Excellence

Through the fusion of our people and cutting-edge technologies, KMS Technology is an award-
winning partner for your software product development and digital transformation needs.

Our End-to-End Custom Software Development Services

We guarantee the highest engineering quality and transparent communication along your software development journey. KMS end-to-end services include:

A Global Reach with World-Class Delivery

KMS sits at the intersection of people, process, and technology to deliver premium business results. With industry-best attrition, we provide senior-level expertise across our onshore, nearshore, and offshore locations.

Software Developers

Data Engineers

Project Managers

QA Testers

Generative AI Experts

Business Analysts & Consultants

0+

Years of Innovation

<0%

Voluntary Attrition Rate

0

Product Companies Launched

0K+

KMSers Globally

0

Avg Rating on Clutch

0+

Software Companies Served

Client Success Stories

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is an online restaurant management platform that delivers scheduling, talent, and inventory management tools. The solution enables restaurant owners to track business productivity and manage day-to-day restaurant operations.

Challenge

HotSchedules experienced an outdated, unreliable platform that was lacking scalability. They needed to keep up with competiton as far as go-to-market speed and have platform stability that would meet high demand in peak seasons.

Solution

Our teams implemented a CI/CD system to accelerate software release cycles and created a new microservices architecture. KMS served as an extension of the testing team and the app's success lead to an acquisition in 2019.

54+
Manual Testing Hours Saved/Week
16
Global Languages Supported
2.75M+
Payments Processed
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is an enterprise solution for email encryption, threat protection, and email archiving that serves 21,000+ customers, including leading hospitals and banks.

Challenge

Zix was in need of additional resources without the exorbitant costs. They were experiencing a high volume of tickets among customers, and had limited timezone coverage across their support.

Solution

KMS' managed services helped Zix optimize internal processes and resources for migration work involving 100+ customers. The results included exceeding every SLA for ticket responses, increasing efficiencies and boosting customer satisfaction.

50%
Cost Savings
16
Hours Overnight Coverage
25%
Efficiency Increase for Customer Support
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is a national accounting and intelligence technology company, empowering customers to succeed by automating their bookkeeping and reporting.

Challenge

Ceterus was in need of an enhanced and optimized database to quickly generate accurate reports. Due to a lack of internal bandwidth and resources, the company recognized its outdated consumer-facing websites and mobile applications were affecting the user experience.

Solution

KMS helped Ceterus roll out a new iOS application with an updated user interface, which was recognized as the New App of the Year in 2018. Also, by implementing an automated testing framework, Ceterus experienced $300k+ in overall cost savings, increased go-to-market speed, and decreased defect leakage.

$300K
Cost Savings
2018
Won New App of the Year
36%
Increased Velocity for Mobile Team
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is the leading vehicle valuation and information source. Trusted by both consumers and the automotive industry, KBB provides the most heavily-referenced values in the industry.

Challenge

KBB was deploying twice a week, but needed to be able to deploy on-demand without extensive regression testing. Additionally, the company had committed to AWS and microservices architecture but needed help completing a seamless transition.

Solution

KBB is now 100% migrated to the cloud, has adopted a microservices architecture, implemented effective agile practices, and undergoes regular maintenance strategies that comply with the IT enterprise architecture. After working with KMS, KBB has increased product time-to-market and instilled business confidence with a low product team attrition rate.

15%
Decrease in defect escape ratio in month 1
70%
Of testing automated in first year
250+
Deployments per month, increased from 12
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is a leading provider of an enterprise-class eCommerce platform that helps catalogers, retailers, direct marketers, and brand manufacturers sell goods and services online.

Challenge

With eCommerce being a competitive industry, Kibo experienced increased demand to have more technology integrations. The teams were facing slow releases, inefficient testing frameworks, and increased technical debt.

Solution

KMS helped implement regression testing, QA and an automation framework to improve testing cycles. Our teams also developed a system for Kibo to track support operations to boost efficiency and reduce ticketing backlog.

60%
Decrease in Cost/Ticket
8x
Improved NPS Score
90%
Reduction in Test Cycle
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Elevate Your Business with
Custom Software Solutions

Who We Serve

Technology-Focused Companies

KMS has over a decade working with both software companies and companies who leverage software solutions. We understand what it takes to develop high-quality, scalable software that serves as the foundation of your business. Our services for tech companies accelerate delivery, enhance quality, and provide innovative solutions for our clients.

Private Equity Community

As service providers, operators, and investors in software companies ourselves, we have a unique perspective around M&A and within the private equity community that can help drive more exit value. Our teams can support your PortCos or conduct due diligence & technology assessments to help maximize your investments.

Our Standards Are High. Yours Should Be Too.

Discover what sets KMS apart as your trusted go-to technology partner.

Reliable & Skilled Development Teams

Our commitment to success speaks for itself with low attrition rates (<13%) and highly stable teams dedicated to your technology success.

High-Quality Software That Scales

With a 5-year average client tenure, our customers trust us in building revenue-generating software that scales with their business.

It’s Not Just About the Code

We’re not just focused on coding; our teams are there from conception to market launch, focusing on achieving business results.

Quick & Agile Team Ramp-Up

With 1300+ KMSers globally, we can ramp up a team immediately, saving time and money from recruitment efforts and overhead costs.

Product Companies Launched

KMS has been in your shoes—we’re founders, operators, & investors, knowing what it takes to build successful product companies (we’ve launched 6!)

We Speak Your Programming Language

KMS Blogs and Resources

MKT • 15 Mar 2024

How Salesforce Customization Unlocks Modern...

The customization potential of Salesforce is a game-changer in the context of modern go-to-market...

Addie Lawrence • 12 Mar 2024

CEO Perspective: Q&A on Outsourcing...

More organizations than ever before are exploring outsourcing as an option to manage the...

Anh Minh • 7 Mar 2024

The Power of AI and...

The digital landscape has seen rapid expansion, and organizations are constantly seeking innovative ways...

Anh Minh • 6 Mar 2024

Remote Medical Examination System Applying...

Da Nang, February 24, 2024 – The “DUT Hackathon 2023” competition, themed “Tech in...

Alexander Montes de Oca • 5 Mar 2024

How Nearshore Salesforce Support Services...

Salesforce stands out as a cornerstone for companies aiming to enhance their customer relationship...

Colt Steingraber • 1 Mar 2024

Application Modernization: How to Future...

“Seamlessly integrates” is more than a catchphrase. It’s a lifeline for efficiency and data...

Jelena Smith • 26 Feb 2024

CEO of KMS Technology: “After...

During a business trip to Vietnam for the Global Company Meeting with the leadership...

Jelena Smith • 3 Feb 2024

Flexible Leadership: Empowering to develop,...

Prior to the New Year of 2024, two senior leadership representatives from KMS Technology...

Colt Steingraber • 18 Jan 2024

Staff Augmentation vs. Project Outsourcing:...

Staying ahead in the current tech landscape, with its rapid pace and frequent talent...

Delivering Excellence,
Achieving High-Quality Results.

Learn how KMS Technology can support your existing in-house teams or work as your dedicated
delivery team during any development or project management stages.